Refund policy

We want you to feel confident shopping with Blendovo. Here's how returns and refunds work.

Return Window You may request a return within 30 days of the date your order was delivered.

Return Condition Items should generally be returned in their original condition, with reasonable care taken. Please include any accessories, components, manuals, and original packaging where reasonably available. Items that have been excessively used, damaged through misuse, modified, or returned incomplete may not qualify for a return.

Damaged, Defective, Incorrect, or Incomplete Orders If your order arrives damaged, defective, incorrect, or missing parts, please contact us within 7 days of delivery. Include your order number, a description of the issue, and clear photos (a short video helps too, if the issue is easier to show than describe).

How to Start a Return

  1. Email us at support@blendovo.shop with your order number and the reason for your return.
  2. We'll review your request and send you return approval and instructions.
  3. Package the item securely.
  4. Send it back following the instructions we provide.
  5. Once we receive and review the returned item, we'll let you know the outcome.
  6. If approved, your refund is issued to your original payment method.

We provide the return address and any further instructions once a return is approved, so please wait for that confirmation before sending an item back.

Return Shipping Return shipping is free for all eligible returns — whether you've changed your mind, no longer need the item, or the item arrived damaged, defective, incorrect, or with missing parts. In every case, we'll provide the appropriate return solution at no shipping cost to you.

Refunds Once your return is received and approved, we'll process your refund to your original payment method. Please note that your bank or payment provider may take some additional time to reflect the refund in your account.

Exchanges If you'd like a different product rather than a refund, you're welcome to return an eligible item through the process above and place a new order. For items that are defective, damaged, or incorrect, we'll work with you on the best resolution depending on the situation.

Non-Returnable Situations Items that have been substantially used, damaged through misuse, modified, or returned incomplete may not be eligible for a return.

Questions? Reach out to support@blendovo.shop or +1 (413) 944-0819 any time.