Frequently Asked Questions

Where does Blendovo ship? We currently ship to addresses within the United States only.

How long does processing take? Orders are processed within 1–2 business days before shipping.

How long does Standard Shipping take? Standard Shipping takes an estimated 5–8 business days after processing, and it's free.

How much does Standard Shipping cost? Standard Shipping is free on all US orders.

How much is Express Shipping? Express Shipping is $10.00.

How long does Express Shipping take? Express Shipping takes an estimated 3–5 business days after processing.

How can I track my order? Once your order has shipped, tracking information may be provided when available. If you have questions about the status of your order or need help tracking a shipment, please contact our support team at support@blendovo.shop.

Can I return my order? Yes. You can request a return within 30 days of delivery. See our Return & Refund Policy for full details.

What is the return window? 30 days from the date your order was delivered.

Do I have to pay for return shipping? No. Return shipping is free for all eligible returns, including change-of-mind or no-longer-needed returns, as well as damaged, defective, incorrect, or missing-parts items.

What if my product arrives damaged? Contact us within 7 days of delivery at support@blendovo.shop with your order number, a description of the issue, and photos, and we'll help resolve it.

What if I receive the wrong product or a missing part? Let us know within 7 days of delivery with your order number and details, and we'll work with you on a solution.

How do refunds work? Once your returned item is received and approved, we refund your original payment method. Your bank may take some additional time to show the refund.

Can I exchange an item? For preference-based changes, you can return the eligible item and place a new order. For defective, damaged, or incorrect items, we'll work with you directly on the best resolution.

How can I contact Blendovo? Email support@blendovo.shop or call +1 (413) 944-0819. Our address is 100 Jamaica St, Jamaica Plain, MA 02130, United States.